Terms of use

The rules for using this website and what we do with the details you send us. Last updated 12 November 2026.

A form is not a contract

A contract starts only with a signed service agreement.

Your details stay with us

Used to reply and quote. Never sold.

New Zealand law applies

Including the Privacy Act 2020.

Using this website

These terms apply to your use of the Clearfern website. By using the site or sending a form, you agree to them. If you do not agree, please do not use the site.

You may view and print pages for your own business or personal reference. You must not copy, republish or sell any part of the site without our written permission.

Information on the site

The content on this site is general information about our services. It is not a quote or an offer. We take care to keep it accurate, but services, plans and inclusions can change, and what applies to your site is set out in your written service agreement.

The plan suggested by the online planner is a starting point only. Your actual plan is confirmed after a walk-through.

Quote requests

Sending a quote request does not create a contract. A contract is formed only when both parties sign a written service agreement.

  • Quotes are based on the information you give us and on what we see at the walk-through.
  • Quotes are valid for 30 days unless the quote says otherwise.
  • Prices are in New Zealand dollars and exclude GST unless stated.

Privacy

We collect only the details you enter in our forms: your name, business name, email, region, type of space and anything you add in your message. A phone number is optional.

We use these details to reply to your request and to prepare a quote. We do not sell them, and we share them only with staff and service providers who need them for that purpose.

We handle personal information in line with the Privacy Act 2020. You can ask to see or correct the information we hold about you by sending a request through the form on our contact page.

Cookies

This site uses only the cookies needed for it to work. It does not use advertising cookies. Your browser settings let you block or delete cookies at any time.

Intellectual property

The Clearfern name, logo, text, images and design of this site belong to Clearfern or are used with permission. All rights are reserved.

Liability

To the extent the law allows, Clearfern is not liable for any loss arising from your use of this site or reliance on its content. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those Acts apply.

We do not guarantee that the site will always be available or free of errors.

Changes to these terms

We may update these terms from time to time. The version on this page is the current one. Continuing to use the site after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of New Zealand, and the New Zealand courts have exclusive jurisdiction over any dispute.

Questions about these terms

Send us a message through the form on the contact page and we will reply by email.

Go to the contact form